Measuring Broadcast Performance
Once you send your message, click the
Bulk email tab in the left sidebar (previously
If a message bounces, Highrise adds a note to the contact's page. This note will not appear in your Latest Activity stream.
If your access to Broadcast is paused before your message is delivered, you can find the percentage of recipients that have received the email and the percentage that has not received the email from your Broadcast page.
The following example shows
29% sent and
71% in progress. You can click on each percentage link to filter by the contacts that have received the message, and the contacts that have not received the message.Please note: If your access is paused during a send, any messages that were
in progress will not be delivered.
You can find any of your failed messages following these steps.
Filter by messages sent from different members of your team and in a certain time period.
The filter options display at the top of your Broadcast page. Click
everyone to filter by a user's name or
account was created to filter by a time frame.
Time frames for filtering Broadcast messages include:
Since . . .
- one week ago
- two weeks ago
- one month ago
- three months ago
- six months ago
- one year ago
- the account was created (never)
See all articles about Broadcast